This module equips learners with essential communication, etiquette, and grooming skills to enhance their personal and professional image. Students will develop a positive attitude, learn to make impactful first impressions, and practice appropriate social and professional manners. The course also focuses on improving personal grooming, dressing, and workplace skills to ensure learners become effective and confident contributors in any environment.
Learning activities include interactive sessions, role plays, group and individual exercises, presentations, and experience-sharing, enabling students to apply their knowledge in real-life situations.
By the end of this module, learners will be able to:
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Demonstrate essential manners and business etiquette.
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Apply personal and professional grooming practices.
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Communicate effectively in professional and social settings.
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Present themselves confidently with appropriate greetings, introductions, and handshakes.
- IBTE Instructor: Dk. Huraizah Pg. Haji Ahmad